Privacy Policy

Last updated: March 6, 2025

1. Introduction

Welcome to Phramory ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register or use our Service, we may collect:

  • Name and email address
  • Phone number (optional)
  • Delivery address
  • Payment information (processed securely through Paystack)

Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device information (type, operating system)
  • Browser type and version
  • Usage data and interaction with our Service

Photos and Images

When you use our frame customization feature, you may upload photos. These images are stored securely and used solely for creating your custom framed products.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Create and manage your account
  • Communicate with you about orders, updates, and promotions
  • Process payments securely
  • Improve our Service and user experience
  • Provide customer support
  • Detect and prevent fraud
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

Authentication

We offer sign-in through Google OAuth. When you sign in with Google, we receive your name and email address from Google. Please review Google's privacy policy for information on how they handle your data.

Payment Processing

We use Paystack to process payments. Your payment information is transmitted directly to Paystack and is not stored on our servers. Paystack's privacy policy governs their use of your payment information.

Data Storage

We use Supabase for data storage and authentication services. Your data is stored securely in accordance with industry standards.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order history and related information may be retained for accounting and legal purposes.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • Opt-out of marketing communications

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: phramory@gmail.com
  • Website: www.phramory.com